Privacy Policy
1. Introduction
Welcome to our website. We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our site or purchase tickets for our event (the “Event”). By using our site and/or purchasing a ticket, you consent to the practices described in this policy.
2. Information We Collect
A. Information you provide us
When you purchase tickets or register for the Event, we may collect:
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Your name
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Email address
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Phone number
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Billing address / mailing address
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Payment information (processed via a third-party payment processor)
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Age or date of birth (if required)
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Emergency contact (if required)
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Any other information you voluntarily provide
B. Information we automatically collect
When you access our website, we may automatically collect certain information including:
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IP address
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Browser type and version
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Device type and operating system
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Pages you visit, time and date of your visit, time spent on pages
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Cookies and similar tracking technologies
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Referring/exit pages and URLs
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Other technical usage data
3. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
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Processing and managing your ticket purchase
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Sending you confirmation, updates, event logistics, or other notices related to the Event
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Communicating with you about opportunities, newsletters or marketing (if you opt in)
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Improving our website, customer service, and user experience
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Detecting, preventing, and responding to fraud, unauthorized access, or other illegal activities
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Complying with legal and regulatory obligations
4. Cookies and Tracking Technologies
We use cookies, web beacons, tracking pixels, and other technologies to collect and store information when you visit our website. These help us provide, analyze, and improve our services.
You can choose to disable cookies in your browser settings, but doing so may affect your ability to use certain features of the site.
5. Disclosure of Your Information
We may share your information in the following circumstances:
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With trusted third-party service providers (e.g., payment processors, ticketing platforms, email providers) who perform services on our behalf.
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With event partners or sponsors, but only to the extent necessary and subject to confidentiality restrictions.
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If required by law enforcement, court order, or governmental authority.
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To enforce our policies, investigate fraud or respond to claims.
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In connection with a merger, acquisition, or sale of assets, where your information might be transferred as part of the transaction (with notice to you where required).
We do not sell your personal information for commercial marketing purposes to third parties.
6. Data Security and Retention
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security measure is 100 % secure, and we cannot guarantee absolute security.
We will retain your information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have the right to:
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Access the personal information we hold about you
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Correct or update inaccurate or incomplete information
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Request deletion of your personal information (subject to legal obligations)
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Opt out of receiving marketing communications from us (you may unsubscribe via links in our emails)
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Manage cookie or tracking preferences through your browser or device settings
If you wish to exercise any of these rights, please contact us (see Section 10 below).
8. Children’s Privacy
Our site and Event are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without parental or guardian consent. If we become aware that we have collected personal information from a child under 13 without such consent, we will take steps to delete that information.
9. International Visitors
If you are visiting our website or purchasing tickets from outside the United States, your personal data may be transferred to, stored, and processed in the United States or other jurisdictions. By using our site, you consent to this transfer, storage, or processing.
10. Contact Information
If you have questions or comments about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@naplescanoeraces.com
Address: YPN’s Great Canoe Race of Naples INC.
4510 1st Ave SW
Naples, Florida, United States
11. Changes to this Privacy Policy
We may update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the updated policy on our website and revise the “Effective Date” above. Please check back periodically. Your continued use of the site after the changes constitutes your acceptance of the updated policy.